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System Support

revSPORT System Support

When accessing the revSPORT system for the first time, administrators are encouraged to access the revSPORT help desk  as well as our own guides below. 

The revSPORT help desk can be accessed by administrators from within the revSPORT portal. When logged in, administrators can select the 'help' option in the top right-hand corner of the page. The help centre contains support articles and videos as well as a link to submit support tickets directly to revSPORT.

To view Australian Sailing support guides on how to perform specific tasks in the revSPORT system please review the tables below.

 

 

ORGANISATION INFORMATION

1

Task

Support Guide

Video Tutorial
1.01

Adding/editing basic organisation details and settings, including;

  • Organisation contacts and roles (Commodore etc.)
  • Organisation location
  • Organisation logo
 http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png
1.02 Adding an administrator http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png
1.03 Locating Club/Class specific revSPORT portals http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png  
1.04 Venue Checkin http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png  
1.05 Checking and changing Season Rollover preferences http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png  

  

MEMBERSHIP

2

Task

Support Guide

Video Tutorial
2.01 Setting up membership categories (payment classes) and registration fees http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png
2.02 Adding additional (custom) membership fields http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png
2.03 Adding and renewing members http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png

2.04

 Configuring the online registration form

http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png
2.05 Editing member details http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png
2.06 Uploading member additional field details http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png
2.07 Merging duplicate member profiles http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png
2.08 Creating membership reports http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png
2.09 SailPass Guide (updated October 2021)     
2.10 Logging in to mySailor http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png
2.11 Manage the mySailor profile  

 

EVENTS & COURSES

3

Task

Support Guide

Video Tutorial
3.01 Setting up an event http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png
3.02 Setting up a course http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png
3.03 Managing course Officials (Instructors) http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png
3.04 Manually adding an event/course registration (participant) http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png

3.05

Marking course participants as complete

http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png
3.06 Event/course reporting http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png
3.07 Uploading participants with an AS number to a course http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png
3.08 Uploading participants without an AS number to a course http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png
3.09 Releasing event/course funds http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png
3.10 Course Participant Fees http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png
3.11 Setting up a Discover Sailing Day http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png
3.12 Collecting Discover Sailing Day registrations on the day http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png  
3.13 Transferring participants between events or courses http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png
3.14 Printing certificates http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png  

 

FINANCE & PAYMENTS

4

Task

Support Guide
4.01 Setting up revSPORT for payments http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png
4.02 Processing refunds for membership payments http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png

4.03

 Processing refunds for a course/event http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png

4.03

Setting up discount codes

http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png
4.04 Invoicing a member http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png
4.05 Managing invoices http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png
4.06 Payment Plans  http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png

 

WEBSITE

5

Task

Support Guide
5.02 Website set up http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png

5.03

Linking to social media 

 

 

 

Active Kids Voucher (NSW only)  
Active Kids Voucher Support Guide for Club Administrators http://www.sailing.org.au/wp-content/uploads/2018/05/Article.png

 

Files available for download

revSPORT Training Guide - Clubs-Centres pdf
revSPORT Training Guide - Centres pdf
revSPORT Training Guide - Clubs pdf